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FAQs
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Frequently Asked Questions (FAQ) – Dive Swim Aquatics

Welcome to Dive Swim Aquatics! Below are some of the most frequently asked questions about our swim lessons, scheduling, and policies. If you don’t find the answer you’re looking for, feel free to contact us for more information.

General Questions

 

1. What age groups do you teach?

We offer swim lessons for children ages 6 months and older, as well as lessons for teens and adults. Our programs cater to beginners, intermediate, and advanced swimmers.

Where are your swim lessons held?

Our swim lessons take place at Irvine and Mission Viejo. We also offer private lessons at select home pools upon request.

Do you offer private or group lessons?

Yes! We offer:

Private lessons (one-on-one instruction)
Semi-private lessons (two swimmers per class)

How do I register for swim lessons?

You can register online through our booking system on diveswimaquatics.com or contact us directly for assistance.

How do I schedule lessons for a 10-session package?

Please choose your package and complete your purchase. Once finalized, you’ll receive an email with your login details, allowing you to access your account and schedule your 10-session classes at your convenience.

Can I reschedule or cancel a lesson?

Yes, we allow rescheduling with at least 24 hours' notice. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

With the 10-session package, you are entitled to one free cancellation and have the option to reschedule one makeup session. Please call us to rebook your session based on available times.

Lesson Details

What should my child bring to lessons?

Your child should bring:

A swimsuit
A towel
Swim goggles (if needed)
Swim cap (recommended for long hair)

How long are the swim lessons?

Each lesson typically lasts 15 to 45 minutes, depending on the program you choose.

How many lessons does it take to learn to swim?

This varies depending on the swimmer’s age, experience, and confidence level. On average, children start developing basic swimming skills within 8 to 12 lessons.

Policies & Payments

How much do lessons cost?

Pricing varies based on the type of lesson (private, semi-private, or group) and the package selected. Please visit our Pricing Page for details.

What payment methods do you accept?

We accept credit/debit cards, online payments, and bank transfers. Payments must be made before the first lesson.

Do you offer refunds?

DiveSwim Aquatics does not offer refunds. However, we are happy to assist you in rescheduling your sessions if needed, as per our cancellation policy.

Safety & Instructors

Are your instructors certified?

Yes! All of our instructors are certified swim coaches with experience in lifeguarding, CPR, and first aid.

What safety measures do you have in place?

We ensure a safe and structured learning environment, with trained instructors monitoring swimmers at all times.

Do you offer swim lessons for children with special needs?

Yes, we provide adaptive swim lessons tailored to children with special needs. Contact us for more information.

Ask Us ...

Have questions ?

    We look forward to helping you or your child become a confident swimmer!